Porters Diamond Model of United Utilities Group Plc
Posted by Matthew Harvey on Apr-15-2020
1. What is Porter’s diamond model?
Michael Porter’s Diamond Model, which is also popularly known as the Theory of National Competitive Advantage of Industries is a strategic tool used by companies for determining and developing the basis of competitive advantage needed for international growth and expansion. The strategic model is shaped like a diamond and comprises of elements within a framework that determine the case on international competitiveness for a firm within any given industry. The elements within the framework are interconnected, and also interactive, and include Firm Strategy, Structure and Rivalry; Factor Conditions; Demand Conditions; and Related and Supporting Industries.
Table 1Porter's Diamond Model
For United Utilities Group Plc, these conditions and elements have been particularly favorable in helping the firm boost its growth internationally with continuous innovation and up-gradation. As a result, by focusing on these elements and their refinement, United Utilities Group Plc has been able to become one of the eluding beverage brands across the globe in different countries.
2. Factor conditions
Factor conditions are elements and aspects that provide a competitive advantage to the industry and its firms. However, unlike natural resources, factor conditions are usually developed by the country at large. For United Utilities Group Plc, the factor conditions include the following:
2.1. Natural resources
These are the natural resources available to United Utilities Group Plc in its home country, as well as in the countries where it has set up operational and production plants. These include, for example, the presence of natural resources such as water channels. These natural resources are available to a firm because of its location and are relatively cheaper for the firm to access. They do not need to be developed or created but refined for usage generally.
2.2. Capital resources
These include the financial resources that are available to United Utilities Group Plc. For United Utilities Group Plc, these are available through equity capital resources and debt financial resources. Equity-based capital is largely generated within the company, using internal resources and channels only. Debt-based capital, on the other hand, involves debt taking from external sources and organizations.
2.3. Human resources
This includes the skill levels, and performance of the human resources at the United Utilities Group Plc. It also involves the training programs and all other investment programs undertaken by United Utilities Group Plc in relation to its human resources and employees across the globe. It also includes all human resource functions from recruitment to performance management which work towards employee development and growth.
2.4. Scientific knowledge
This involves the scientific and technical knowledge available to a firm and its knowledge base. This may be acquired through countrywide resources, industry-wide resource, or resources specific toe firm. Scientific knowledge is important for a firm in developing a competitive advantage that helps it stand out from its competing players.
2.5. Technological innovation
The presence of scientific knowledge will also lead to frequent innovations – technologically s well as otherwise. Technological innovations are important in helping firms achieve economies of scale and reduce overhead costs and other operational costs to be able to expand into other markets with profit maximizations.
The infrastructure is also an important factor condition for United Utilities Group Plc which has helped it grow and expand- not only locally but also globally. The infrastructure includes the physical as well as the technological network that has allowed United Utilities Group Plc to successfully complete and carry out operations in other countries and markets.
This infrastructure is largely developed by the country itself based on internal resources. However, in cases of firm need and market potential, firms such as United Utilities Group Plc have also engaged in developing the local infrastructure – which has not only helped the firm in the development but has also led to the growth and development of the society and market where it has expanded to.
3. Related and supporting industries
The presence of supporting and competing players in the industry provide positive pressure and encourage mantra to players in the industry towards excelling and expanding through innovation and internationalization. For United Utilities Group Plc, the supporting and related industries have also been particularly helpful in leading the brand into achieving new heights with every passing year.
3.1. Presence of related industries
The presence of related industries in domestic and international markets has also been a source of growth and development in terms of expansion and internationalization for United Utilities Group Plc. This is because related industries have helped United Utilities Group Plc in the business operations by providing support materials needed for successful operational excellence. United Utilities Group Plc, for example, has been able to source packaging materials, and raw materials locally in different consumer markets, which have helped it control costs and expenses, and achieve economies of scale.
3.2. Presence of supporting industries
The presence of supporting industries is a facilitator for United Utilities Group Plc in growing and expanding its business. This is true for the presence of supporting industries in domestic as well as international markets. In domestic markets, supporting industries have helped the development of the overall industry, which in turn has also allowed firms like United Utilities Group Plc in progressing and developing in business operations and attracting consumers and creating awareness in customer markets for product awareness and recognition.
3.3. Presence of rival industries
The presence of rival industries is also an important factor for the growth and development of business operations and growth for United Utilities Group Plc internationally. This is because rival industries have pressured the firm’s own industry into developing, and advancing to be able to perform better and maintain its share of the consumer pie in the market. In pressuring United Utilities Group Plc’s industry and related firms towards excelling and efficiency, rival firms also pave the path for growth. This is either done by pressuring the firm’s industry to explore new markets, or by expanding first and allowing the firm’s industry to copy the expansion prices. For United Utilities Group Plc, rival industries have pressured the company to not only perform better but explore new markets for increasing revenue streams.
3.4. Presence of strong global suppliers
The presence of strong global suppliers is one of the most important and basic sources of developing competitive advantage for international markets, and for ensuring product availability across different consumer markets. United Utilities Group Plc has a strong network of global suppliers which help it distribute its products to different consumer markets, and make them easily visible and accessible for consumers. These global suppliers are selected against defined criteria and benchmarks to ensure quality consistency and effective processes throughout the markets.
4. Strategy, structure, and rivalry
This refers to the company’s strategic focus and its managerial and organizational structure and architecture. The organizational leadership and set up is important for determining the international expansion of the company and firm. For United Utilities Group Plc the organizational structure, and set up as well as the strategic vision and decisions have been important in facilitating the company’s international growth and expansion.
4.1. Company strategy
United Utilities Group Plc’s strategy is to focus on customers to provide them with high-quality products that offer continually consistent quality and taste in the offering. United Utilities Group Plc promises value for money and satisfaction to customers and designs its strategic focus and decisions in the same manner – to allow maximization of value for money to customers through efficient processes that also lead to cost-saving for the company.
4.2. Structure of the organizations
United Utilities Group Plc is a flatter organization that supports open and free communication. The company offers easy and quick access to managers and supervisors, and thus allows a creative and trusting organizational culture that helps in the growth and progress of the company. Moreover, the flatter organization also allows employees at United Utilities Group Plc to easily approach and discuss matters with the leadership at United Utilities Group Plc.
4.3. Managerial system
The managerial system at United Utilities Group Plc is supportive that works towards employee growth and development. Supervisors and managers work continually with employees to help them develop personally and professionally. United Utilities Group Plc has designed a number of different training programs for the same purpose, and employees have suggested these programs based on their skill gaps, and performance levels.
4.4. Intense competition between local rivals
Competition with local rivals influences its strategic development and focus. The company is often pressured into creatively exploring novice ways and technology to incorporate these into its routine operations. In this way, intense competition with local and domestic players has allowed United Utilities Group Plc to introduce novice processes and technologies to develop unique competitive and cost advantages for United Utilities Group Plc to help it attract a greater number of consumers.
4.5. Competition with global players
With global competition, United Utilities Group Plc has gained an understanding of different regional and international business practices and cultures which have helped it develop more intricate, and region-specific products and offerings. The global competition has also allowed United Utilities Group Plc to predict global trends and consumer behavior patterns which in turn have allowed the firm to maintain a competitive advantage internationally.
This refers to how governments can influence firm performance and its growth plan through its various policies as well as border relations with other countries one global front. For United Utilities Group Plc, government policies and structures across different countries have been particularly favorable.
5.1. Government policies
Government policies have supported United Utilities Group Plc in its expansion and growth plans and opportunities. United Utilities Group Plc has received support from its home country for expanding production capacities, and also from foreign governments in setting up plants and gaining access to import and export quotas for different regions. Moreover, the government trade policies between different countries have also benefited United Utilities Group Plc in expanding its business internationally.
5.2. Industry regulations
The industry regulations for United Utilities Group Plc have also been supportive of the firm in maintaining and developing its competitive advantage towards sustainability. Industry regulations for United Utilities Group Plc also ensure the consistent maintenance of quality in United Utilities Group Plc products. Moreover, industry regulations have also allowed United Utilities Group Plc to develop efficiency in its products through technological advancement, and the development of scientific and technological knowledge for supporting business advancement.
5.3. Government as a catalysts
The government has acted as a catalyst for United Utilities Group Plc on a number of occasions. By being a catalyst, the government has supported United Utilities Group Plc’s business operations and developmental plans. This has been done by providing the company with infrastructural capacities and benefits for example. The government has also been a catalyst in facilitating the business meet its demand, and with its various internal consume related policies and regulations which have allowed United Utilities Group Plc to design marketing programs and develop products that meet the needs of consumers locally as well as in other markets.
5.4. Government as a challenger
The government has also been a challenger for United Utilities Group Plc. This has also helped the business in its growth strategy. The government has been a challenger especially in its relation with other countries which in turn have had an impact on the business relations that United Utilities Group Plc has with foreign consumers and markets, as well as foreign agents and distributors. However, these challenges that have sprouted from the governments and its relations with other countries and regions, have helped United Utilities Group Plc develop contingency plans and have helped it develop strategies to be able to use strengths to ward off potential threats and weaknesses successfully.
6. Chance events
Chance events in the model refer to those events and conditions in potential markets that are not likely to occur with surety but instead, will provide opportunities, or threats to firms on their occurrence – depending on the risks taken by the firms. For United Utilities Group Plc, chance events have included:
6.1. Random events
Random events may affect the United Utilities Group Plc business positively or negatively – depending on the nature and timeliness of occurrence. Random events have influenced United Utilities Group Plc in different manners, depending on how they impact the business operations and marketing communications of the company at large. Random events are important for United Utilities Group Plc for its business growth and operations internationally in search of new opportunities, as well as to overcome threats and problems in existing markets.
6.2. Natural disasters
Natural disasters block the business for United Utilities Group Plc in their occurrence. Business activities and operations for routine are disrupted and often halted because of natural disasters. Additionally, consumer markets and activities are also halted and disrupted – and often channeled towards other behavior and activities which lead to disturbing the product activities, and business operations for United Utilities Group Plc.
6.3. Scientific breakthroughs
Scientific breakthroughs support the operations and activities of United Utilities Group Plc by providing it with support and advancement opportunities technologically s well as for operational processes. United Utilities Group Plc has benefitted from scientific breakthroughs in its internationalization processes and plans by having the technological knowledge and advancement that supports its production capacities and other business operations and activities.
6.4. Terrorist activities
These hamper business operations and activities for United Utilities Group Plc by blocking its access to specific consumer markets and regions. The company is unable to carry out the operation in regions targeted with terrorist activities with respect to not only production but also import quotas. Moreover, terrorist activities also influence sales and marketing campaigns of the com0any in specific regions – depending on the political friction of the government with other governments and markets.
7. Demand conditions
Demand conditions are those events and conditions that lead to the success of a firm in any given market Local, and home demand is important in not only exposing a firm to the challenges of a bigger market, but are also important I pushing the firm towards expansion, and possibilities of expansion.
7.1. Size of the domestic market
The size of the domestic market has been important for United Utilities Group Plc in its internationalization and expansion measures. This is because of two primary reasons. Firstly, the increased size of the local markets and domestic consumers is important for companies to understand the dynamics at play with larger markets, and helps them strategize, and plan operations accordingly. This increased market size and domestic players have allowed United Utilities Group Plc to measure and identify its own strengths and weaknesses with respect to growth, and contain them accordingly. Secondly, larger market size is also important for pushing the firm, and brand into exploring the possibility of expansions and new markets.
7.2. Sophisticated and demanding domestic customers
Sophisticated and demanding domestic sounders for United Utilities Group Plc have pushed the firm into utilizing its resources towards innovation, and have led the firm into developing unique products for the customers. With demanding domestic consumers firms such as United Utilities Group Plc have been able to realize their crate and innovative capabilities, and have put them into use to develop new products, or processes to help the business grow.
7.3. Customer needs that anticipate those elsewhere
Domestic consumers and consumer behaviour patterns are also important for predicting and anticipating the behaviour and demands of consumers in other markets. For consumers with the same profile, companies can often predict behavior of market-specific consumers in relation to the behaviour displayed by the same profile consumers in other markets.
Firms like United Utilities Group Plc can also influence the behaviour of the consumers in one market based on the response they have received in another market. This is important for strategic development within the firm for global strategies as well as global expansion and development in other countries and markets.
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Table 2 Summary Porter's Diamond Model
|Related and supporting industries||
|Strategy, structure, and rivalry||
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